Urgent Notice: Server Downtime Issue

  • Sunday, 11th June, 2023
  • 12:21pm

Dear Sir,

 

We hope this message finds you well. We are writing to inform you about an unexpected issue that has resulted in our server being temporarily offline.

We have experienced a server disruption that affects access to Reseller Server. Our technical team is already working on identifying the root cause and finding a solution as swiftly as possible.

We apologize for any inconvenience this may cause and understand the impact it can have on your work. We are making every effort to restore the server and resume normal service as soon as possible.

We will keep you updated on the progress, and we aim to have the issue resolved by [3pm 12/06/23, if possible]. We appreciate your patience and understanding in this matter.

Reason For Down:

==================================================================================

We have detected a crypto currency investment scam hosted on your network:

hxxp://onlinebd[.]store/ [45.14.225.180]

hxxps://onlinebd[.]store/ [45.14.225.180]

We previously contacted you about this issue on 2023-06-07 14:08:26 (UTC).

This attack targets our customer, , website URL .

Cryptocurrency investment scams are sites which impersonate brands and celebrities to promote potentially fraudulent cryptocurrency investments. They usually take the form of fake news articles, cryptocurrency scam sign-up pages or fake cryptocurrency giveaway pages. These scams often suggest high financial returns, but do not pay out the amounts promised.

They also tend to tailor the content served based on the visitor's country to make the scam appear more convincing.

There may be a specific set of conditions that are required to return the scam content, possibly based on the device location, browser, redirect chain and alike. Scam content may not always be returned. This may be expected behaviour provided by an ad network, used by the fraudster to evade countermeasures. Please contact us by replying to this email if you cannot verify the attack.

For each of the following URL(s), we have identified the following

destination URL(s) that we have classified as malicious:

hxxp://onlinebd[.]store/ redirects to

- hxxps://onlinebd[.]store/

Full redirect chains can be found within the incident link(s), in the "Redirect Graph" tab. Would it be possible to have the fraudulent content, and any other associated fraudulent content, taken down as soon as you are able to?

More information about the detected issue is provided at

https://incident.netcraft.com/0a616d9d8226/

Note:  I would recommend you to wait till afternoon because it is usually normal you don't have much downtime, our server is up from many months and it is not even 24hr of downtime, generally even big hosting providers take their server down for 24hr for maintenance so it is not a big thing.

If you have any urgent issues or queries related to this, please do not hesitate to reach out to our support team at 01751002628 or mail us [email protected].

Thank you for your cooperation.

 

Best Regards,

Technical Team

Orange Soft BD

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